Welcome to our Frequently Asked Questions (FAQ) page! Here, you’ll find quick, clear answers to the most common questions about our products, shipping, customization options, and more. Whether you’re a new customer or a returning one looking for details, this page is designed to help you get the information you need fast. We continuously update this section based on your feedback to ensure accuracy and clarity. If your question isn’t answered here, feel free to reach out or search our knowledge base.
Choosing the right Prize Wheel depends on your event needs. We offer four sizes—from compact tabletop models to large floor-standing wheels. Whether you need a portable prize wheel for travel or a high-impact wheel for trade shows, our comparison guide breaks it down and this video will also help you choose.
Our Prize Wheels come in four sizes: Small (14″, 10 slots), Medium (20.5″, 12 slots), Large (31″, 12-24 slots), and Extra Large (40″, 15-30 slots). You can fully customize the slots to suit your event or promotion. View our comparison guide and video to learn more.
Yes! All Prize Wheels are fully customizable. Download our design templates to easily add your logo, brand colors, or messaging to each slot.
Absolutely! All of our prize wheels are designed to be fully customizable, and adding your logo is one of the easiest ways to personalize your display and elevate your brand.
Each prize wheel includes a magnetic center plate and label that makes it simple to feature your logo right at the center of the wheel. The sizes of these magnetic center plates are:
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4″ for the Small Prize Wheel
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5″ for the Medium Prize Wheel
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8″ for the Large and Extra Large Prize Wheels
We also provide free downloadable templates for each wheel size to help you design and print your custom logo or artwork. Once printed, just attach your design to the label and add to the magnetic plate.
You can also customize the individual prize slots, making it easy to match your branding across the entire wheel. Whether you’re promoting a company, school, nonprofit, or event, adding your logo is a great way to grab attention and leave a lasting impression.
Small and Medium wheels are tabletop models. The Large Prize Wheel is convertible—it can be used on a table or as a floor model with extension legs. The Extra Large model is a floor-standing Prize Wheel.
Our Lock & Key Game is a high-impact promotional game where participants choose a key and try to unlock a prize box. Only one key opens the lock—great for grand prize giveaways or VIP experiences.
The standard set includes 205 keys (5 winning key + 200 non-winning keys). Additional key sets are available.
Click here to contact us. We will respond to you by email within 24 business hours. You can also review our knowledge base for answers to many questions.